Shopify Dev
Waive outstanding order balances (opens in a new tab)
Shopify now allows waiving order balances directly from the order page, simplifying payment adjustments.
Shopify Changelog· Oct 29, 2026· 9/10
From the article
October 29, 2026 New release : You can now waive an order’s payable balance directly from the payment card on the order page when you choose not to collect it. You can also remove an existing waived amount from this page. Automatic adjustments: Shopify adjusts existing waived amounts when needed during order editing, refunds, and returns processing. If the order total falls below the waived amount, Shopify reverses only the excess, starting with the oldest waived amount. Clear buyer visibility:…
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